1. General Information

ESKON-ENGINEERING D.O.O.E.L (“we”, “us” or “our company”) respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use and protect your data when you visit our website www.eskon.com.mk.

Data Controller Contact Information:
ESKON-ENGINEERING D.O.O.E.L
Epimenonida Pop-Andonov St. No.29
2400 Strumica, North Macedonia
Email: eskon@eskon.com.mk
Phone: +389 34 612-263

2. Data We Collect

2.1 Data You Provide Directly

When you use our contact form, we collect the following data:

• Name
• Email address
• Subject and message content

2.2 Automatically Collected Data

When you visit our website, we automatically collect:

• IP address
• Browser and device type
• Pages you visit
• Time of visit
• Referral source

3. Cookies

Our website uses cookies to improve your experience. Cookies are small text files stored on your device.

3.1 Necessary Cookies

These cookies are required for the website to function and cannot be disabled.

3.2 Analytics Cookies (Google Analytics)

We use Google Analytics to understand how visitors use our website. These cookies collect anonymous statistical data. They are only activated after your consent.

• _ga – identifies unique users (2 years)
• _ga_* – used for session state (2 years)

3.3 Functional Cookies

These cookies enable additional features such as Google Maps to display our location.

Managing Cookies: You can change your cookie consent at any time by clicking the cookie button at the bottom of the page.

4. Purpose of Processing

We use your data to:

• Respond to your inquiries and requests
• Improve our website and services
• Analyze website traffic (with your consent)
• Send offers (only if you have agreed)

5. Data Sharing

We do not sell your data to third parties. We may share data with:

• Google Analytics – for traffic analysis (anonymized data)
• Google Maps – for map display
• Dreamhost – our hosting provider

6. Your Rights

You have the right to:

• Access – request a copy of your data
• Rectification – request correction of inaccurate data
• Erasure – request deletion of your data
• Restriction – restrict processing
• Object – object to processing
• Portability – receive data in machine-readable format

To exercise your rights, contact us at eskon@eskon.com.mk.

7. Data Security

We implement appropriate technical and organizational measures to protect your data, including SSL encryption for all communications.

8. Data Retention

We retain your data only as long as necessary for the purposes for which it was collected:

• Contact form messages: 2 years
• Analytics data: 26 months
• Consent cookies: 1 year

9. Policy Changes

This policy may be modified. Any changes will be posted on this page with an updated date.

10. Contact

For questions regarding this privacy policy, contact us:

ESKON-ENGINEERING D.O.O.E.L
Email: eskon@eskon.com.mk
Phone: +389 34 612-263